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Frequently Asked Questions

Frequently Asked Questions

About Product

What products do you sell?

We offer a complete range of commercial display solutions

  • Interactive whiteboards
  • Digital signage
  • Outdoor screens
  • 3D Hologram fans
  • Holoboxes
  • OLED screens 
  • LED screens

To meet diverse needs, we also support custom designs based on provided images.

In which industries can your products be applied?

Our interactive whiteboards are primarily designed for educational and corporate settings. We provide comprehensive, one-stop solutions for schools and businesses—handling everything from sales to installation—so you can purchase with confidence.

Our digital signage and 3D product lines are primarily designed for advertising and promotional purposes, suitable for a wide range of settings such as shopping malls, outdoor locations, exhibitions, restaurants, hotels, tourist attractions, and subways.

What sizes of interactive flat panels do you offer?

We supply a full range of interactive flat panel sizes covering all commercial, education, and corporate scenarios: 55”, 65”, 75”,  85”, 86”, 98”, and 110”.

  • 55/65 inch: Ideal for small huddle rooms, private training rooms and retail counters
  • 75/86 inch: Bestseller for standard classrooms, mid-sized meeting rooms & office training
  • 98/110 inch: Perfect for lecture halls, large conference auditoriums, exhibition halls and big corporate presentation spaces

Custom ultra-large sizes are available upon request for special engineering projects.

What certifications have your products obtained?

Our products have obtained these certificates: CE, FCC, RoHS, CCC, ISO 9001 Certified. What’s more, we can also assist you in applying for certificates from any country.

What kind of screens do you use?

The screen brand used for our interactive flat panels is BOE.

The screen brand used for Holobox and OLED products is LG.

About Factory

Where is your factory located?

Our factory is located in Shunde District, Foshan City, Guangdong Province.

What is the minimum order quantity (MOQ)?

Standard models: typically starting from 1 unit per size

OEM/ODM models: Higher MOQs may apply due to tooling, molding, firmware, or branding requirements

For government & school large tender projects, we offer flexible MOQ negotiation with volume-based price discounts.

How do you ensure product quality?

All products will be tested by an automatic high-temperature aging test line for 72 hours and go through 3 rounds of 100% full inspections before shipment.20 QC employees and 14 steps of quality checking ensure our products meet 100% of the standards of safety and eco-friendliness.

How many years of export experience does your factory have?

We’re a 15-year professional interactive board factory.

Letv, Skyworth, Hisense, and TCL have been our clients for decades.

Each year, they send an audit team to our factory.

So our quality is top-level.

The factory covers 5000 square meters, has 150 employees, and 4 production lines. All products are certified by CE/ROHS/FCC/CCC. The production 200十 containers a year, and exports to 50+ countries.

How long is the production lead time for orders?

Sample Items ship within 3–7 working days after deposit receipt. Standard bulk orders (50–200 units): 7–15 working days; large customized OEM projects over 200 units: 15–25 working days. We can arrange priority production for urgent tender orders upon request

Warranty and After-Sales Service

What is the warranty period for your products?

Warranty time:2 years

What is the process if a product is damaged upon arrival?
  1. Please take photos and videos to obtain evidence of the damage and describe the problem.
  2. If the problem is minor, we will provide financial compensation or reissue parts to resolve the issue.
How do I install the product after it arrives?

Different products require different installation methods; we will provide an installation manual and a video for your reference, and we also have dedicated technical staff available to guide you through the process, so you have absolutely no need to worry about this.

Do you support international shipping?

Yes, Shipping methods include:

Sea freight

Air freight

Rail transport

Express delivery

It would be even better if you have your own freight forwarder.

Do you provide OEM and ODM services?

Yes, we offer customization services. We can also customize the boot LOGO and device LOGO for you free of charge. When your screen is turned on, your LOGO will be displayed on the screen. Your LOGO can also be made on the machine.

What exclusive after-sales perks for long-term cooperative distributors?

Exclusive agents have priority after-sales processing, a regular free spare parts quota, a one-on-one dedicated after-sales manager, and priority firmware customization, minimizing your local operation pressure.

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